Dive Boat Charters - Equipment Sales and Service - Air Refills
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North East Dive

Terms & Conditions for booking dives and places on dive trips. 

Please read the following carefully, by paying your deposit you are agreeing to these Terms and Conditions.
A £50 deposit and a completed booking form are necessary to confirm your booking with North East Dive. The deposit is non refundable. For Day trips full Payment is required on booking. 
Every person making a booking on behalf of a passenger or group of passengers confirms that he/she has the authority of that passenger and that each such passenger agrees to be bound by these Terms and Conditions.
No children under the age of 16 may be carried aboard without prior permission.
The balance of the trip price is payable 4 weeks in advance. Any group/person cancelling within 4 weeks of the charter dates will be liable for the balance of their charter costs. Should the balance of your charter not be paid within 1 week of the due date we reserve the right to cancel your charter and all monies paid will be forfeit. Please ensure you contact us to finalise all arrangements at this time.
Customers have been known, due to unforeseen circumstances, to cancel all or part of their diving holiday. This is not something North East Dive can be held liable for and as such we recommend you take out holiday insurance which should cover your expenses in this eventuality. Therefore the price of your charter will not be refunded unless your space can be filled.
If owing to circumstances beyond our control, we cannot provide the charter booked or a suitable alternative, we will refund all money paid, in full, and the passenger shall have no further claim against us.
For reasons of safety, North East Dive reserve the right to vary the charter and its associated activities in any way we consider preferable due to adverse weather or any other conditions. Ultimate decisions regarding the safety of the vessel and those on board rest with the skipper. The skipper will always endeavour to find suitable alternative/sheltered dive/activity sites.
North East Dive is fully insured to carry 10-12 passengers within its area of operation. Our insurance does not cover passengers who are away from the vessel or while engaged in diving activities. It is the legal responsibility of the diver/diving group to satisfy themselves that there is/supply sufficient surface cover. We do not accept responsibility for loss of, or damage to, passengers gear, property or valuables whilst on board or in transit. With this in mind please ensure you have adequate insurance cover.
Each person making a booking or included in a booking confirms that they are of sufficient experience to undertake the diving or other activity they have booked and that they are fit, mobile and if required, qualified enough to do so.
In the event that passage or activities are cancelled due to adverse weather or other safety reasons no money will be refunded.
All decisions regarding the safety of any vessel in the employ of, or chartered to North East Dive and the safety or health of those on board including during drop-off and recovery of divers, rest with the skipper.
Any accident or injury to any person or persons arising from the use or misuse of our equipment is the sole responsibility of the diver
Recreational diving will consist of 2 dives per day (unless otherwise agreed) weather conditions permitting. Further dives can be arranged as a group (charges apply)
 
The skipper may refuse to carry any passenger or their luggage for any reason relating to the safety of the vessel and its passengers.
In the event of further increases in fuel prices we regret that we must reserve the right to add a fuel surcharge to your charter price. That said we would avoid this wherever possible.
Any person involved in recreational diving instruction aboard must abide by the HSE diving at work regulations 1997. Neither the skipper nor crew of North East Dive is to be named as part of the dive team without prior discussion and permission.
We reserve the right to alter these Terms and conditions at any time. If you need any further clarification on these Terms and Conditions then please do not hesitate to contact us.
We accept bank transfers. Please ensure your preferred dates are available.
Please note that by booking with
North East Dive you are agreeing to abide by the Laws of England and Scotland as applies.

A place can only be booked once full payment is received. No refund will be given if the second dive is not completed on the day unless cancelled by North East Dive, where the second dive is cancelled due to deteriation of sea conditions then a free place will be given on a future dive. The skipper has the ultimate decision as to which dive site is used and this can be changed from the advertised location at his discretion, but we will always try to go to the advertised sites.
If the days diving is cancelled prior by North East Dive before the set day then no payment will be required and a refund can be given.

I agree to dive in accordance with the dive site plan. Diving in excess of the agreed depth will be considered a personal change to the agreed plan/loss of control and may result in further diving being curtailed. I confirm that I am a qualified diver, fit to dive & accept that the dive site, weather and dive conditions are subject to change and are beyond the control of North Eat Dive, the cox and crew.
 


Extra cylinders are availible to Hire (£5 per Day/Trip) but must be collected before the trip date unless otherwise arranged with North East Dive. Hired cylinders must be returned within 3 days or will be charged accordingly. 

Multi day dive trips

A place can only be booked on receipt of a £50 or £100 deposit. Full payment will be required two or four weeks prior to the trip date by bank transfer. A Deposit/Full Payment will only be refunded if a replacement diver is available to fill the place.
If there insufficient numbers to run the trip then notice will be given approximately one month prior to the intended trip date, any deposits will be refunded.
The skipper has the ultimate decision at which dive site to use and this can be changed from the advertised location at his discretion, but we will always try to go to the agreed/advertised dive site. If dives are cancelled by North East Dive during a trip due to bad weather there will be no refund given but an alternative dive site will offered if available (shore diving).
Extra cylinders are availible to hire but must be collected before the trip date unless prior arrangements have been made. Hired cylinders must be returned within 3 days or will be charge accordingly. Non divers are most welcome to come on any trip but accommodation or room on the boat cannot be guaranteed.

If a dive trip is completely cancelled by North East Dive due to unforseen circumstances then a full refund only will be offered.

Privacy Policy

 

Types of data we collect

 

North East Dive require your name, address, contact details and emergency contact details purely for the purpose of contacting yourself regarding any diving you have planned with ourselves, we may, for example, be required to share your information with any third party providers such as accommodation. Your emergency contact information will only be used in an emergency or if we cannot contact yourself. It will only be passed onto a third party if we are required to do so by law or in an emergency situation. We will retain this information until you advise us that you no longer wish for us to retain it or until we cease to offer dive trips.

 

You also authorise North East Dive to use pictures of yourself and your name within trip reports and advertising on our own website & social media websites. You can ask us not do to so at anytime.

Mailing List Please refer to our email provider, MailChimp’s Privacy Policy. As part of the registration process for e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about dive trips you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't share or trade email lists with other organisations and businesses.

 

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Catherine Hollingdale. Access to your personal information Under GDPR, You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Catherine Hollingdale, info@northeastdive.co.uk

Changes to this Privacy Notice We will review our policy on a regular basis so please refer back to this page when you sign up for any future diving.

Marketing Permissions

North East Dive will use the information you provide on this form to be in touch with you and to provide updates and marketing, about our Future Dive Trips

You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at info@northeastdive.co.uk. We will treat your information with respect. For more information about our privacy practices please visit our website detailed under our Terms & Conditions.

By entering your email address on our email sign up form and confirming your subscription via email you agree that we may process your information in accordance with these terms.

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